FAQs

Want to book an appointment for a private shopping date at my studio? Please text 860.460.0521  Please note: No Children under 12, no pets, no smoking. I do not have wheelchair/handicap access, nor do I have public restrooms. Visits are limited to three people total at one time in your party.

Have a question? You might find the answer here. If you have a question that is not answered here, please email me at greyangeldesigns@gmail.com

Do you take custom orders? Unfortunately, at this time, I do not take custom orders.

Can I have you alter a piece I see on your website, before I purchase it? Unfortunately, I cannot alter a piece available for sale. The piece must be purchased “as is.”

Do you make all of the pieces yourself? Yes! I make each piece. So, you are purchasing a one-of-a-kind, handmade item.

I saw a piece available for sale, but it was sold before I could buy it. Would you make it again for me? Unfortunately–this usually isn’t possible. I often source my materials from places where I can’t purchase in bulk. I also make, or purchase one-of-a-kind items from other artists, or, I pick things up in my travels.

Can I mail you a check? Sorry–no. I only work with major credit cards.

Do you make repairs? Yes, BUT–only to my own work. AND–please note, that if you should happen lose some of the elements to your piece, I may have to substitute other beads/findings to repair the piece, rendering it DIFFERENT from the original. But–I do not charge for repairs, you only have to pay to ship/mail it to me.

Can I visit your studio? Yes! I’m located in Westerly, RI. Studio visits are by appointment only. Please email or text to choose a day and time. Please note–no children under 12, no pets, no smoking. I do not have wheelchair/handicap access, nor do I have public restrooms. Visits are limited to three people total at one time in your party.

What type of cancer did your husband have? He had Glioblastoma. David was 47 when he was diagnosed, and 49 when he died. David’s precipitating event was a grande mal seizure. David went through two brain surgeries. David wore and used the Optune device by Novo-Cure in his therapy regime. We received all of David’s care through the Beth Israel Deaconess Medical Center, in Boston.

Do you have lay-away? Unfortunately, at this time, I do not have lay-way.

Can I purchase a gift-certificate? Unfortunately, at this time, I don’t offer gift-certificates. (But I am working on it!)

How are my items shipped to me? As of right now, I use the US Postal Service. Your items will be shipped Priority Mail. Usually 2-day.

I have some tarnish on my piece. What should I do? I usually try to include a tarnish-removal cloth with any purchase that I feel needs one. If you did not receive one, please note–DO NOT get your piece wet by attempting to use silver polish that is cream or liquid based. Just gently rub with a tarnish removal cloth (they can be purchased inexpensively from any major retailer.)

I want matching earrings for my necklace. Can you make them? Unfortunately, no, that’s probably not possible. I only purchase specialty beads in small quantities to work with. While I do use excess beads to make some earrings and bracelets (available in the studio) I don’t specifically make earrings to “match” my necklaces. Just wear what ever you think compliments your piece!